Pharmacy services

The hospital pharmacy operates 24×7 to ensure uninterrupted access to essential, life‑saving, and routine medications for both inpatients and outpatients, including emergency, ICU, and perioperative needs. A qualified pharmacist is available at all times for verification, dispensing, and medication counseling to promote safety, adherence, and optimal outcomes

Scope and availability

  • Round‑the‑clock dispensing of prescription and over‑the‑counter medicines across all specialties, including emergency antidotes, antimicrobials, cardiovascular, endocrine, oncology, anesthetic adjuncts, and pediatric formulations.
  • Integrated support for emergency and critical care with rapid turnaround for stat orders, crash‑cart replenishment, and perioperative medication supply.
  • Cold‑chain management with temperature‑controlled storage and power backup for vaccines, insulin, biologics, and other thermolabile drugs.

Quality and safety

  • Procurement only from approved manufacturers and authorized distributors, with batch traceability and documentation.
  • Strict storage standards: FEFO/expiry controls, look‑alike/sound‑alike segregation, controlled‑substance registers, and routine temperature/humidity logs.
  • Pharmacist‑led checks for dose, interactions, duplications, allergies, and renal/hepatic adjustments, with clear labeling and patient instructions.

Patient support

  • Medication counseling on use, timing, food/drug interactions, device technique (inhalers, insulin pens, nebulizers), and adherence tips.
  • Availability of essential medical supplies: syringes, catheters, dressings, ostomy care, glucometers, BP monitors, spacers, and nebulizers.
  • Support for electronic prescriptions, refill continuity for chronic diseases, and guidance on insurance/ TPA documentation related to medicines when applicable.

Operations and governance

  • 24×7 service counters linked to inpatient units, ED, ICUs, and OT for seamless medication flow and reconciliations at admission, transfer, and discharge.
  • Periodic audits, formulary oversight, and incident reporting to strengthen pharmacovigilance and continuous quality improvement.
  • Disaster and mass‑casualty readiness with pre‑defined emergency drug lists, buffer stocks, and rapid mobilisation protocols.